Confidence on the road

A bump in the road. Not in your plans.

Explore roadside assistance for those moments when your vehicle lets you down. Understand your support options before your next journey.

Real conversations. Clearer decisions.

✦ A little clarity goes a long way.
Sama Fintech WITH YOU, ALL THE WAY

Keep your journey going

A little preparation. More peace of mind.

RSA↗
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Start with understandingChoose with confidence
01Breakdown support
02Towing options
03On-road help

The bigger picture

Help for the unexpected pit stop.

A flat tyre or a stalled engine can disrupt your day. Roadside assistance plans can connect you with practical help, subject to the provider’s service area and your chosen plan.

Find your starting point ↗

Made easier with Sama Fintech

Clarity at every step.

01

Common breakdowns

Explore options for flat tyres, battery jump-starts and minor roadside assistance.

02

Towing when needed

Understand when towing is available, where your vehicle can be taken and any distance limits.

03

Know your support route

Keep your provider’s assistance number and plan details ready before you travel.

A simple starting point

A little preparation.
A better conversation.

Have these details handy when you speak with us. We’ll help you understand what else may be needed.

Keep sensitive documents private. Share them only through a verified channel when requested.

Your conversation checklist

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Vehicle registration details and vehicle type

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Your usual travel locations

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Existing motor insurance or roadside assistance details

From questions to next steps

Let’s make it simple.

01

Tell us what you need

Start with your situation, your questions and what you want to achieve.

02

Understand your options

Talk through the details, requirements and things to consider.

03

Decide your next step

Move forward when you understand the process and feel ready.

Good questions

A little more clarity.

Answers to the things you may be wondering.

Is roadside assistance the same as motor insurance?+

No. Roadside assistance focuses on breakdown support. Motor insurance responds to insured events under its policy terms. Check whether your existing policy includes assistance.

Is towing always included?+

It depends on the plan. Ask about distance allowances, destination restrictions and any additional charges before enrolling.

What should I do if my vehicle breaks down?+

Move to a safe location if possible and contact the assistance number on your plan. Share your location, vehicle details and the nature of the problem. For immediate danger, contact emergency services.

Your next step

Let’s talk about
RSA.

Bring your questions. We’ll help you find a way forward.

Email an enquiry Opens your email app with the product selected.Or call 1800-123-7262

Availability, response times, call-out limits and charges vary by provider, location and plan. For an active breakdown, contact your assistance provider directly; this page is not an emergency dispatch service.